Challenge Rules

e-Connect Impact Challenge (“Challenge”) Rules

October 24, 2013

1 Challenge Statement
2 Challenge Description
3 Key Dates
4 Challenge Categories
5 Eligibility
6 Video Demonstration
7 Qualification Approval
8 Reporting Data
9 System and Use Survey
10 Team Roles
11 Awards
12 Additional Qualification Requirements
13 Obligations of all Teams
14 Obligations applicable to Award Recipients
15 Verification
16 License of Rights to Submission
17 Liability/Indemnification/Interference with the Challenge or Website
18 Use of Personal Information
19 General
20 Linked Sites
21 Interpretation of Definitions
22 Award Decisions and Appeals
23 Supremacy of the Rules

1       Challenge Statement

Using digital health to enhance connections among providers and patients.

2       Challenge Description

Canada Health Infoway is challenging health providers across Canada to connect digitally with their patients and each other. Clinical teams using any of four key communicating technologies – e-visits, e-requests for prescription renewals or refills, e-requests for services, and e-reports of health information – can earn their share of up to $1 million in awards by improving and scaling up the use of the solutions.

3       Key Dates

Innovator’s Incentive deadline November 28, 2013
Innovator’s Incentive deadline December 31, 2013
Challenge begins; teams begin collecting and reporting data monthly January 1, 2014
Survey Bonus deadline March 31, 2014
Quality Plan deadline June 26, 2014
Adoption Award reporting period end October 31, 2014
Adoption Award reporting period deadline November 13, 2014
System and Use follow-up period January 1, 2015 – March 31, 2015
System and Use follow-up period deadline March 31, 2015
Overall Award reporting period end March 31, 2015
Draw for a Bundle deadline March 31, 2015
Challenge ends March 31, 2015
Overall Impact Award reporting deadline April 16, 2015
Quality Impact Report Deadline April 30, 2015

4       Challenge Categories

There are four challenge categories in the e-Connect Impact Challenge:

Consumer Categories

    1. e-Visits
    2. e-Requests for Prescription Renewals or Refills

Clinical Categories

    1. e-Requests for Services
    2. e-Reports of Services

Teams may enter in any of the four categories. Organizations may, and are encouraged to, enter teams in multiple categories. However, if an organization has entered teams in multiple categories, a particular use cannot be counted by more than one team.

For each category, the solutions that qualify to enter are defined below. As part of the challenge, teams report “use” and “user” data, and the definitions of each of these elements are also below.

Consumer Categories

  • e-Visits

a. Definition of a qualifying solution: A qualifying solution provides for a private, secure, two-way interaction between a patient resident in or visiting Canada and a regulated health care provider that allows for the delivery of health care remotely and digitally. The interaction may consist of messages containing text or video, and could include supplemental items such as photos. Fax transmissions, phone calls and unsecure transmissions are excluded.

i. Definition of a ‘Use’: For the purposes of counting uses in the challenge, a single use is one complete patient-clinician interaction or episode regarding the patient’s health care that includes communication by both the patient and the provider. For example, if the patient and provider communicate by video conference on a secure site, or use a secure portal to exchange messages and photos, each would be considered a use.

ii. Definition of a ‘User’: A user is a patient who is registered on the e-visits system and has taken some action to confirm or acknowledge his/her registration or account, and is able to submit their request using the team’s solution.

  • e-Requests for prescription renewals or refills

a. Definition of a qualifying solution: A qualifying solution allows for a secure electronic request for the renewal or refilling of a patient’s prescription medication to be made by a patient resident in or visiting Canada and sent to a regulated health care provider. A patient may make the request to either a prescribing or dispensing health care provider.

i. Definition of a ‘Use’: For the purposes of counting uses in the challenge, a single use is defined as an electronic request sent using the solution by a patient to his/her provider. If further input is required from the patient (e.g., clarification from the provider) for a particular request, only one use is counted for the entire process of handling that request.

ii. Definition of a ‘User’: A user is a patient who is registered on the e-requests system and has taken some action to confirm or acknowledge his/her registration or account, and is able to submit his/her request using the team’s solution.

Clinical Categories

  • e-Requests for services (e.g. e-referral, computerized physician order entry)

a. Definition of a qualifying solution: A qualifying solution allows for messages to be sent securely and electronically from one regulated health care provider to another regulated health care provider, or to a repository from which it is retrieved by a regulated health care provider, for the purpose of requesting health care services on behalf of a patient. For example, a clinician requesting a consult from another clinician or a clinician requesting a laboratory test.

i. Definition of a ‘Use’: For the purposes of counting uses in the challenge, a single use is defined as a request generated by a regulated health provider and sent electronically to a receiving system. The request must relate to the care of the patient, rather than to non-care issues such as billing.

  • e-Reports of services

a. Definition of a qualifying solution: A qualifying solution allows for content from a regulated health provider regarding health services received by a patient to be generated into a report and transmitted by electronic means to a receiving system or repository for the use of another health care provider for the purposes of aiding in the care of that patient (e.g., a discharge summary).

i. Definition of a ‘Use’: For the purposes of counting uses in the challenge, a single use is defined as when a report as described above is generated and transmitted from the solution to another electronic system or repository. A single report that is sent to multiple recipients is counted as one use.

5       Eligibility

To qualify for the challenge, teams must meet the following criteria:

  • Teams must be comprised of one or more sites that deliver the services of regulated health providers in Canada.
  • To qualify, each site must have at least one member who joins the challenge team and who is a:

– regulated health providers licensed to practice in Canada; or
– representative of a health care organization that delivers the services of regulated health providers in Canada (e.g. hospital or clinic); or
– representative of a health care organization that provides publicly funded health services in Canada.

  • Teams must be using a solution that meets the definition of a qualifying solution for the challenge category they wish to enter, provided in section 4.
  • Teams must demonstrate that the solution they are using meets the definition. Teams may do this by uploading up to two files at registration, which could include screen captures and descriptions of the solution, and/or submission of a link to a brief video demonstration (see section 6 for demonstration video requirements);
  • Teams must describe how the data required for reporting uses and users is gathered from the solution.
  • Teams that do not submit a demonstration video upon qualification must submit a video before receiving any award (see section 6 for video requirements).

6       Video Demonstration

Teams must demonstrate their solution before qualification (see section 5). If they submit a video to do so, the video must adhere to the requirements set out below. Those that demonstrate their solution by means other than a video must submit a video before receiving any award, unless otherwise noted in an award’s description.
Demonstration videos must:

  • be a maximum of three minutes;
  • demonstrate that the solution is consistent with the solution definition of the challenge category;
  • provide a demonstration of the solution in use in enough detail that viewers will understand its functionality;
  • include accounts from at least two users (for consumer categories at least one of account must be from a patient or informal caregiver), about how the solution has affected his/her experience as a patient or his/her practice as a clinician. They must be explicitly identified by name and/or role in the video.
  • be accessible to the public on YouTube.com, with the link submitted to the challenge website (imaginenation.wpengine.com). The video must meet the Terms of Service of YouTube.com, including copyright rules.

7       Qualification Approval

Once all required items for qualification are submitted to the challenge website, Infoway will review them for completeness and adherence to the rules. Once a team is deemed qualified by Infoway, the team leader will be notified by email or phone.

8       Reporting Data

Once qualified, teams must report data as outlined in Table 1 for the previous calendar month via the challenge website no later than 3 p.m. ET of the 20th day of the following month, as shown in the schedule in Table 2. Any data not submitted by the deadline will not be counted towards the team’s totals for determining awards. All reported data is subject to audit as specified in section 15.

Table 1: Data Reported Monthly By Challenge Teams
Category Data Reported Monthly
e-Visits
  1. Number of e-visits in the month
  2. Total number of registered patient users to date
e-Requests for prescription renewals or refill
  1. Number of requests for e-renewals and refills in the month
  2. Total number of registered patient users to date
e-Requests for services
  1. Number of e-requests sent in the month
e-Reports of services
  1. Number of e-reports disseminated in the month.
Table 2: Reporting Schedule for Monthly Data
Reporting Period Deadline for Data Submission
January 1 – January 31, 2014 February 20, 2014, 3 p.m. ET
February 1 – February 28, 2014 March 20, 2014, 3 p.m. ET
March 1 – March 31, 2014 April 20, 2014, 3 p.m. ET
April 1 – April 30, 2014 May 20, 2014, 3 p.m. ET
May 1 – May 31, 2014 June 20, 2014, 3 p.m. ET
June 1 – June 30, 2014 July 20, 2014, 3 p.m. ET
July 1 – July 31, 2014 August 20, 2014, 3 p.m. ET
August 1 – August 31, 2014 September 20, 2014, 3 p.m. ET
September 1 – September 30, 2014 October 20, 2014, 3 p.m. ET
October 1 – October 31, 2014 November 20, 2014, 3 p.m. ET
November 1 – November 30, 2014 December 20, 2014, 3 p.m. ET
December 1 – December 31, 2014 January 20, 2014, 3 p.m. ET
January 1 – January 31, 2015 February 20, 2015, 3 p.m. ET
February 1 – February 28, 2015 March 20, 2015, 3 p.m. ET
March 1 – March 31, 2015 April 20, 2015, 3 p.m. ET

9       System and Use Survey

After qualification, all teams are able to send the System and Use survey to their users for completion.

To be eligible for the Quality Impact Report Award, and any other award designated as requiring System and Use completion, teams must meet the survey completion minimums for both the baseline and follow-up periods. See Table 3 below for survey completion minimums. A team’s users must complete the System and Use survey online, where System and Use online surveys are hosted by Infoway on secure Infoway servers.

Incorporation of data from the System and Use baseline in the Quality Plan is recommended but optional. If a team leader wishes to view the data from the team’s System and Use survey, he/she must allow two weeks after the request for delivery of raw and summary data from their survey by Infoway.

The System and Use baseline period is the first 90 days of 2014 after a team has qualified. The System and Use follow-up period is January 1, 2015 to March 31, 2015 for all teams. Teams must reach the required completion levels before each of these deadlines to be eligible for awards that require System and Use completion.

Table 3: System and Use Survey Completion Minimums
Number of users Number of users required to complete the System and Use survey (calculated at the beginning of baseline and follow-up periods)
<40 75% of users (rounded to the nearest user)
41-150 30 users total
>151 60 users total

10       Team Roles

Each team must have a team leader who is the primary point of contact for the team. Team leaders may invite, through the mechanism provided on the challenge website, other persons to register as team members on the challenge website in order to assist with administering the team.
A team leader:

      • is the primary point of contact for team members throughout the challenge;
      • is the primary point of contact for Infoway throughout the challenge;
      • acts as coordinator for the team’s activities, including data submission before the appropriate deadlines, cooperation in any verification process, and award distribution;
      • is responsible for the initial team registration and ensuring that site leads and other members of the team register on the challenge website.

The email address provided by the team leader will serve as the primary mechanism through which Infoway communicates with the team leader.

Teams With Multiple Sites
A team may report data from multiple sites, which are organizationally distinct units. For each site a person authorized to attest on behalf of that site must assent to the site being entered in the challenge and its data being used by the team. This person may be the team leader, if the team leader is so empowered, or a site lead. Team leaders must invite site leads to join the team through the mechanism provided on the challenge website or other means as approved by Infoway.

A site may participate on more than one team but activity from a site may only be counted by one team for a particular challenge category.

11       Awards

Up to $1 million in awards and incentives are available to qualified challenge teams.

Award Description Amount Deadlines
Innovator’s Incentive Two draws for teams that qualify for the challenge before the Innovator’s Incentive deadlines. November: Up to 3 incentives of $3,000December: Up to 3 incentives of $3,000Total: $18,000 November 28, 2013
December 31, 2013
Survey Bonus For teams that reach the baseline System and Use survey minimum response threshold by the Survey bonus deadline. Up to 3 incentives of $5,000Total: $15,000 March 31, 2014
Quality Plan Awards Award is decided by a panel of judges who review teams’ Quality Plans. Quality Plans describe how the team intends to improve the quality of the solution, and is informed by results from the baseline System and Use survey. Up to ten awards of $20,000Total: $200,000 June 26, 2014
Adoption Awards Awarded to teams that have the highest volume of use of their solutions during the challenge by October 31, 2014. For each category:
First – $30,000Second – $20,000Third – $10,000
Total: $240,000
October 31, 2014
Quality Impact Report Awards Teams submit a report of up to three pages on actions taken to improve quality, the outcomes of those actions, and lessons learned. Informed by results from the System and Use surveys. The reports are judged by a panel. Up to 5 awards of $25,000Total: $125,000 April 30, 2015
Overall Awards For consumer categories: Awarded to teams with the best combined results for (i) total users, and (ii) highest percentage increase in uses from initiation phase to final phase.Clinical categories: Awarded to teams with the best combined results for (i) total volume of use and (ii) highest percentage increase in use from initiation phase to final phase. For each category:
First – $50,000Second – $30,000Third – $20,000
Total: $400,000
Initiation phase:The first 3 months beginning the month of the team’s qualification, not to begin before January 2014.Final phase:January 1, 2015 to March 31, 2015.
Draw for a Bundle Organizations with teams in multiple categories are entered into a special draw. Teams earn ballots depending of their bundle size, one ballot per category (e.g. three ballots for participating in three categories). Organizations participating in one category only are excluded. Up to 3 incentives of $2,000 each.
Total $6,000
March 31, 2015
Total $1,004,000

Innovator’s Incentive
Up to six Innovator’s Incentives are available for teams that qualify for the challenge before the two Innovator’s Incentive deadlines. One draw of up to three incentives will be held for teams that submit complete qualification materials before November 28, 2013, and another draw of up to three incentives will be held for teams that submit complete qualification materials before December 31, 2013. Teams that receive an Innovator’s Incentive are removed from any subsequent Innovator’s Incentive draws. To claim an Innovator’s Incentive the team must correctly answer a skill-testing question.

Deadline for submitting qualification materials Award amount

Deadline for submitting qualification materials Award amount
First Draw 3 p.m. ET, November 28, 2013 3 x $3,000
Second Draw 3 p.m. ET, December 31, 2013 3 x $3,000

For the purposes of determining the Innovator’s Incentive recipients, the date and time of submission are the date and time at which all required qualification documentation is submitted to the challenge website in its complete form. If the submission is deemed incomplete and is later re-submitted, the later submission date and time will be used.

Draws will be held within ten days after qualification decisions have been made for all teams that submitted qualification materials before the draw deadline. Draws will take place at Infoway’s office at 150 King Street West, Suite 1300, Toronto, Ontario. Recipients will be contacted by phone.

Survey Bonus

Teams that reach the System and Use survey minimum response thresholds by March 31, 2014 will be entered in the Survey Bonus draw. A team may receive only one of the up to three Survey Bonus draw incentives of $5000. To claim a Survey Bonus Draw incentive the team must correctly answer a skill-testing question.

Draws will be held within ten days after the Survey Bonus deadline. Draws will take place at Infoway offices at 150 King Street West, Suite 1300, Toronto, Ontario. Recipients will be contacted by phone.

Quality Plan Awards

Teams may submit a three-page Quality Plan describing how the team intends to improve the quality of their solution. The plans receiving the highest scores from the judging panel – selected by Infoway and consisting of experts, clinicians, health care users and others – based on the judging criteria will receive one of up to ten Quality Plan Awards of $20,000.

Teams are encouraged to use the results of their baseline System and Use surveys to inform their Quality Plans (see section 9). Teams must allow at least two weeks after making a request to receive a summary of System and Use data from Infoway.

To be eligible for the award, a qualified team must submit a Quality Plan (maximum three-page PDF) to the challenge website by 3 p.m. ET June 26, 2014, describing any currently available measures of the solution’s quality and use, and how the teams plans to measure and improve quality by March 31, 2015.

Judges selected by Infoway will score each team’s Quality Plan based on the following criteria:

      • Quality Assessment (25%) – Does the team give a frank and complete assessment of the current situation and quality level? This includes the quality of the solution itself and its effective use in the team’s care environment to deliver value to patients and/or clinicians. Does it make appropriate use of available quantitative and qualitative measures? Does it evaluate quality from multiple angles?
      • Track Record (25%) –What has the team/organization already done to improve the quality of the solution and its effective use? What other quality efforts has the team/organization successfully implemented in the past? Has the team/organization shown a commitment to increasing quality?
      • Plan Strength (25%) – Is the plan is likely to be effective in significantly increasing use, the number of users, and/or value for patients or clinicians, as the situation requires? Is it well thought out and detailed? Does it make use of multiple strategies to achieve its goal?
      • Feasibility of Quality Plan (25%) – Are the actions described in the plan likely to be accomplished with a reasonable amount of resources and within the timeframe(s) proposed?

Adoption Award

The Adoption Awards will be distributed to the teams with the most uses of their solution during the challenge over the period beginning from January 1, 2014 (or the team’s qualification, whichever is later) and ending October 31, 2014.

Up to twelve Adoption Awards are available, with three per category:
First place $30,000 (if at least 3 qualified teams participate in the category)
Second place $20,000 (if at least 5 qualified teams participate in the category)
Third place $10,000 (if at least 5 qualified teams participate in the category)

To receive an Adoption Award, a team must have a minimum of 100 uses of their solution by October 31, 2014.

Quality Impact Report Awards

Teams may submit a Quality Impact Report (maximum three-page PDF) to the challenge website by 3 p.m. ET April 30, 2015. The reports should describe how the team took action to improve the quality of their solution and/or its effective use, and provide measures of how quality actually improved. The reports receiving the highest scores from the judging panel based on the criteria below will receive one of up to five Quality Impact Report Awards of $25,000. Teams are encouraged to use the results of their baseline and follow-up System and Use surveys to inform their Quality Impact Report (see section 9).

To be eligible for the Quality Impact Report Award, a team must have reached the minimum number of System and Use survey completions for their team size in both the baseline and follow-up time periods.

Judges selected by Infoway will score each team’s Quality Impact Report based on the following criteria:

      • Assessment of Quality (30%) – Does the team give a frank and complete assessment of the level of quality achieved during the challenge? This includes the quality of the solution itself and its effective use in the team’s care environment to deliver value to patients and/or clinicians. Does it make appropriate use of available quantitative and qualitative measures? Does it evaluate quality from a variety of aspects?
      • Track Record (40%) –What has the team done to improve the quality of the solution and its effective use over the course of the challenge? Has the team shown a commitment to increasing quality? Has the team appropriately allocated resources to achieve gains in quality?
      • Results (30%) – Has the team achieved improvements in quality through their actions? How impressive are the results?

Teams may be asked to prepare a brief presentation for the panel of judges in order to facilitate award recipient selection. Teams will be contacted about making a presentation by Infoway as required.

Overall Impact Awards

Consumer Categories

The Overall Impact Award will be awarded to teams with the best combined results for (i) total volume of number of users over the entire course of the challenge by March 31, 2015 and (ii) highest percentage increase in uses from initiation phase to final phase.
The initiation phase is the first three months after a team’s qualification, beginning the month in which the team qualified, after January 1, 2014. The final phase is the three-month period of January 2015 to March 2015. Teams must have achieved at least 100 uses over the course of the challenge and have 100 users by March 31, 2015 to be eligible to receive an Overall Award. For teams with fewer than 100 uses in the initiation phase, a value of 100 uses will be used in the calculation of the percentage increase in uses.

Clinical Categories

The Overall Award will be awarded to teams with the best combined results for (i) total volume of use and (ii) highest percentage increase in use from initiation phase to final phase.
The initiation phase is the first three months after a team’s qualification (beginning the month in which the team qualified) after January 1, 2014, and the final phase is the three-month period of January 2015 to March 2015. Teams must have achieved at least 100 uses over the course of the challenge to be eligible to receive an Overall Award. For teams with fewer than 100 uses in the initiation phase, a value of 100 uses will be used in the calculation of the percentage increase in uses.

There will be up to twelve Overall Awards available, three per category:
First place $50,000 (if at least three qualified teams participate in the category)
Second place $30,000 (if at least five qualified teams participate in the category)
Third place $20,000 (if at least five qualified teams participate in the category)

Draw for a Bundle

Organizations that enter teams in multiple challenge categories by March 31, 2015 will be entered in a draw. Teams earn ballots depending of their bundle size, with one ballot earned per category (e.g. three tickets for participating in three categories). Organizations with a team only participating in one category are excluded. Up to three incentives of $2,000 each are available.
To claim a Draw for a Bundle incentive the team must correctly answer a skill-testing question.
Draws will be held within ten days after the Draw for a Bonus deadline. Draws will take place at Infoway offices at 150 King Street West, Suite 1300, Toronto, Ontario. Recipients will be contacted by phone.

Additional Awards

Infoway, in its sole discretion, may make available other cash and/or non-monetary awards during the course of the challenge. These will be announced on the challenge website.

Other Benefits

Non-Monetary Benefits

In addition to monetary awards, Infoway and the challenge’s Supporting Organizations (organizations that support and promote the challenge; names available on website) have identified a number of opportunities that will be made available to challenge participants throughout the challenge. Other benefits may include education sessions and networking opportunities. Participation in these opportunities is optional. These opportunities will be announced on the challenge website.

12 Additional Qualification Requirements

a) In order to be eligible for an award, the team leader, all site leads and team members must meet all of the terms and conditions described in these rules.
b) Infoway reserves the right to refuse an entry from a person or a team whose eligibility is in question or who has been disqualified or is otherwise ineligible to enter.
c) When an individual enters the challenge as an employee, contractor or agent of another party, he/she warrants that such party has consented to the individual’s participation on its behalf. The individual also warrants that his/her actions do not violate any of the employer’s or contractor’s policies or procedures. Any submission made on behalf of another party without that other party’s consent is void.
d) Infoway reserves the right to disqualify teams from the challenge if Infoway, in its sole discretion, reasonably believes that any team member has attempted to undermine the legitimate operation of the challenge by cheating, deception, or other unfair playing practices, or has tampered with any of Infoway’s websites, the submission process, the judging process, violates these rules, or acts in an unsportsmanlike or disruptive manner, or annoys, abuses, threatens, or harasses Infoway, its Supporting Organizations, its assigns or any other challenge participant.

Parties Ineligible to Participate

a) No sites outside of Canada are eligible to participate in the challenge.
b) Directors, officers, employees and agents of Canada Health Infoway and their immediate family members as well as all persons with whom they reside, are not eligible to participate in the challenge.
c) Directors, officers, employees and agents of Idea Crossing, their immediate family members and respective partners, affiliates, divisions and subsidiaries, and all persons with whom they reside, are not eligible to participate in the challenge.
d) Challenge judges, their immediate family members, and all persons with whom they reside, are not eligible to participate in the challenge.
e) Directors, officers, employees and agents of Supporting Organizations of the challenge are not eligible to act as team leaders or site leads, but may participate as team members.
f) For the purposes of the challenge: “immediate family member” is defined as a spouse, a common law partner, his or her dependent children as well as the dependent children of his or her spouse or common-law partner.

13       Obligations of all Teams

Each team member agrees that for all purposes the identifier established for him/her in the context of the registration or similar process will be attributed to and legally bind such team member and may be relied upon by Infoway and its agents, affiliates, and other third parties with whom Infoway works with respect to the challenge and this even if another person used the team member‘s identifier. Completion of the registration process will create an account with a username and password which the team member agrees to guard as confidential information.

Infoway reserves the right to disqualify a team member or team from the challenge if Infoway, reasonably believes that a team member has attempted to undermine the legitimate operation of the challenge by cheating, deception, or other unfair playing practices, or has tampered with any of Infoway’s websites, the submission process, the judging process, has violated these rules, acts in an unprofessional or disruptive manner, or annoys, abuses, threatens, or harasses Infoway, its Supporting Organizations (organizations that support and promote the challenge), its representatives or any other challenge team or team member, or if a team member provides (or Infoway has reasonable grounds to believe that a team member provided) any information that is inaccurate, erroneous, not current, or incomplete.

The team member agrees to provide accurate, current and complete information at all times. Team members also agree that they will review, maintain, correct, and update such information in a timely manner to maintain its accuracy and completeness by using the means allowed for the relevant information or, when appropriate, by contacting Infoway. If a team member provides (or Infoway has reasonable grounds to believe that a team member provided) any information that is inaccurate, not current, or incomplete, Infoway may suspend or terminate access, and/or participation in the challenge, in addition to exercising all rights and remedies allowed by law.

No member of any team is to submit personal or confidential patient information to Infoway, and must at all times during the challenge adhere to the appropriate legislation and regulatory guidelines regarding patient information.

Each Team Member must agree to reasonable participation, without any fee, in Infoway efforts to promote the Challenge.

14       Obligations applicable to Award Recipients

If an award recipient is found to be ineligible or otherwise not in compliance with these rules, the award recipient will be disqualified from that award, and all rights of the recipient to the award will be forfeited. If this occurs, Infoway may, at its sole discretion, select another award recipient from the remaining eligible teams.

Award recipients may be invited to participate in additional activities to communicate and share their submission and experience, for example through a webinar.

All monetary challenge awards will be forwarded to the organization named by the team leader during qualification, who is then responsible for any distribution to others. The recipient selected to receive any award payment cannot be a federal government department or agency. It is the responsibility of the team to determine how the award money will be distributed. Once it has disbursed awards to the organization designated by the Team Leader, Infoway will not be involved in further distribution of award monies.

15       Verification

Infoway may verify, or request that a third party verify, the information provided in the submission to ensure compliance with challenge rules at any time for any reason. Any team or team member found to be in violation of the rules will be informed of the violation and will have three (3) business days to address the violation to the satisfaction of Infoway and/or the challenge auditors. Infoway, in its sole discretion, will determine the appropriate course of action, which may include disqualifying the Participant in question from the challenge, in addition to exercising all rights and remedies allowed by law. Teams may revise data they have submitted if that data was originally submitted on time and the revisions do not increase the team’s use or user data.

16       License of Rights to Submission

By entering the challenge, all team members (i) represent and warrant that they have all necessary rights, title, interest, including licenses, in and to all information, intellectual property and other material posted to the challenge website “the Website” or otherwise submitted as part of registration to or in the course of the challenge, or by reason of having won any award, including solution data, team member’s identification, profile and contact information, solution’s information, submitted plans, videos, surveys and survey responses, and webinars, by any team member or by anyone else through the use of any team member’s username and password (the “Material”) or by other means, and may grant all licenses, waivers and other rights set out herein, and (ii) grant the following nonexclusive, unrestricted, worldwide, royalty-free, fully paid up and irrevocable licenses:

a) To Infoway, its Supporting Organizations, its affiliates, its sublicensees , and their successors and assigns to access, reproduce, distribute, import, export, display, communicate or make available to the public, or otherwise use any Material, including any part thereof, whether as submitted or with any adaptation or other modification, in any format, on any medium and by any means, whether now known or existing or that may become known or existing in the future (each, a “Use”), for the purpose of promoting and/or sharing the team’s submission and the experience of the challenge; and

b) To any person accessing the Website (“Visitors”) to use any Material, but solely for non-commercial purposes, as submitted (without any adaptation or other modification), provided that, where reasonable in the circumstances, the name of the team or team member, as disclosed as part of the registration process, is associated with any such Use.

The preceding license extends to all rights, including any intellectual property rights as may protect any Material or team or team member, whether now enacted, conferred or recognized or that may be enacted, conferred or recognized in the future, that any team or team member (or successor and assigns) may own, control or obtain, including pursuant to applications or registrations made with the appropriate governmental authorities either before or after the date of the team or team member’s submission.

Subject to the limitations set forth above, all team members hereby irrevocably waive any moral rights that (s)he may have in the Material to the full extent allowed under any applicable laws, for the benefit of Infoway and any other person who benefits from the above licenses.

The rights granted herein shall be granted without any compensation other than that specifically provided in these rules.

17       Liability/Indemnification/Interference with the Challenge or Website

No responsibility is assumed by Infoway, its advertising and promotional agencies, their respective directors, officers, employees and representatives, its Supporting Organizations for any disruption to telephone network or lines, computer on-line systems, servers or providers, computer equipment, software or the failure of any submission to be received because of technical problems or traffic congestion on the Internet or at any website, or any combination thereof, as well as for any lost, incomplete, destroyed, misdirected, illegible or late submission which was not received, for any reason whatsoever.

Infoway and its Supporting Organizations are not responsible for printing, distribution or production errors and may terminate, modify, extend any portion of, or withdraw, this challenge, at any time and for any reasonable cause whatsoever, without requirement of individual notice and without liability. Any changes to these Rules will be posted on the challenge website.

Infoway reserves the right to modify the challenge (including, but not limited to, extending any portion of the challenge) these rules or to cancel this challenge for any reasonable cause whatsoever including, but not limited to, in the event of technical corruption, virus, bugs, non-authorized human intervention or other technical problems which may arise from time-to-time which in Infoway’s opinion undermine or destroy the integrity of this challenge. No liability or responsibility is assumed by Infoway or Supporting Organizations, resulting from user attempts to participate in this challenge or if required, download any information necessary to participate in this challenge. In the event of a dispute regarding an online submission, the submission will be deemed submitted by the Participant at the time logged on the challenge website.

If for any reason the challenge is not capable of being conducted as intended by Infoway, including due to computer viruses, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other cause that corrupts or interferes with the administration, security, fairness, integrity or proper conduct of the challenge, Infoway may, at its sole discretion, disqualify any team responsible for such misconduct and may then cancel, terminate, modify, or suspend the challenge.

Any attempt to deliberately damage any website or interfere with the legitimate operation of the challenge may be a violation of criminal and civil laws, and Infoway reserves the right to seek damages and/or other relief from all responsible persons to the fullest extent permitted by law.
By entering this challenge, a team or team member agrees to hold Infoway, its Supporting Organizations, their respective directors, officers, employees and representatives, harmless from and against any and all claims and liability arising directly or indirectly out of or in any way connected with this challenge and/or the award(s) provided.

By entering the challenge, each team releases Infoway and its Supporting Organizations, directors, officers, employees, and representatives from any liability whatsoever for any claims, costs, losses, or damages of any kind (including, without limitation, those related to personal injury, death, damage to property, infringement of proprietary rights, rights of publicity or privacy or defamation) arising out of or in connection with:

i) entering and participating in the challenge;
ii) the information submitted;
iii) the outcome of the challenge and/or
iv) accepting any award.

By participating in this challenge, the team agrees to be bound by the rules and the decisions of the judges and Infoway.

18       Use of Personal Information

By entering a submission in the challenge, the Participant consents to the collection and use by Infoway of his/her personal information in order to process the submission and administer the challenge, including the granting of any awards.

The team consents to the collection, use and publication on the website of the team’s name, location, organization, and solution information, which information is mandatory in order to participate in the challenge, and which information will be posted on the challenge website.

The team agrees that by entering the challenge this constitutes permission for, and team’s consent to, Infoway, its agencies and representatives to use his/her submission and the names and/or likenesses of the team or team member for advertising, and promotional, publicity and educational purposes, in any media now known or hereafter devised, without further notice, compensation, consideration, review, or consent, and without regard to moral rights, unless prohibited by law.
The team recognizes and agrees that the information he/she provides may be stored on servers located in the United States.

19       General

In the case of any issues with the challenge website that delays submission, a resolution decided at the sole discretion of Infoway will be communicated to the team leader.

The section headings contained herein are included solely for convenience and are not intended to be full or accurate descriptions of the content thereof and will not affect the interpretation of these rules.

This challenge and the terms and conditions contained in these rules, shall be exclusively governed by and construed in accordance with the laws of the Province of Ontario, Canada and the federal laws of Canada applicable therein. The parties hereby attorn to the exclusive jurisdiction of the courts of Ontario.

Any litigation respecting the awarding of an award or this challenge must be initiated before the courts in the City of Toronto in the Province of Ontario, Canada.
This challenge is void where prohibited or otherwise restricted by law.

20        Linked Sites

The challenge website may contain links to Web sites of third parties. Infoway provides these links simply as a convenience, but does not endorse the linked website or its contents. While the information, products, services and information may be helpful to those accessing these sites, they are independent entities of Infoway and are not controlled by Infoway, the contents are not endorsed by Infoway, and any visits to linked sites are at the sole risk of the persons accessing same. These sites are governed by privacy policies (if any) of the organization providing the linked website(s).

21       Interpretation of Definitions

Infoway may, from time to time, make clarifications with regard to the rules. These will be available at imaginenation.wpengine.com.

22       Award Decisions and Appeals

All decisions regarding this challenge and the selection of the award recipients are final and without any right of appeal.

23       Supremacy of the Rules  

Where any discrepancy exists between these rules and other documents issued or provided in the context of the challenge, these rules shall prevail.