Engaged Patient – Frequently Asked Questions

What is digital health?

“Digital health” describes solutions that use computers and other electronic devices (e.g. smart phones, tablets) to store, access, share and automate many facets of the health care system. One way to look at it is moving health care from communicating with analog (paper) tools to digital tools.

What is the 2016 Infoway Partnership Conference?

Partnership Conference 2016: A Conversation About Digital Health, is an annual event designed to create a forum for knowledge exchange, debate and discussion. This year’s conference takes place during Digital Health Week and will focus on three areas: medication management, interoperability and consumer health solutions.

What is the Digital Health Week 2016 Public Forum?

The Public Forum is a free event on Tuesday, November 15. It is part of Digital Health Week which will host a week-long series of interactive events for a conversation about digital health. All Canadians are invited to attend the education event in person or virtually to learn more about the role of digital health in making you and your family healthier.

Who counts as a “patient”?

For the purpose of this Challenge, we use the word “patient” as defined by Patients Canada: “an all-encompassing term to include not only patients, but also other people with health conditions, and those close to them as caregivers and family members.”

If you have had any significant experience using the health care system, either yourself or as a caregiver or family member to someone else, you qualify to enter the Challenge.

I’m not an expert on health care or digital health. Should I still enter?

Yes! As a patient, caregiver or family member, you are an expert in your own experience. You have a unique perspective to add to the conversation.

You do not need to be an expert in digital health to enter, only to have an opinion on how digital health can have an impact on patients.

Will I have to do anything when I attend Digital Health Week 2016 and the 2016 Infoway Partnership Conference?

You do not have any specific duties but as an attendee to both events, you will be able to attend sessions, participate in discussions, and observe. When you return home, you can share what you learned and experienced with others.

Why are you running this Challenge?

We know digital health has already made an impact on the health care system, creating efficiencies and improving quality. But we want to ensure that digital health is working for patients. At important events like Digital Health Week 2016 and 2016 Infoway Partnership Conference, it’s essential that patients are present. By running this Challenge, patients will have the opportunity to attend and contribute their perspectives to the conversation.

My experience is just like a lot of others. Should I still enter?

Yes. Every story is important, with unique circumstances and context. The patient voice is often missing from the conversation, so recipients will be making an important contribution by making theirs heard.

I don’t have experience as a patient but I know others who do. Can I use their experiences in my entry?

The Challenge is intended to capture the experiences of patients and/or their caregivers and family members, in their own words and using their own voices. You cannot enter for someone else, or speak on behalf of someone else.

I’m a paid caregiver. Can I enter?

Paid caregivers cannot enter the Engaged Patient Challenge on the basis of their paid work, although, if applicable, they could enter as a patient themselves.

What information is available to judges when they are reviewing submissions?

Judges will see the submission and the name of the entrant. This is so judges can determine whether they need to declare a conflict of interest and refrain from judging a particular entry.

When will I find out if I receive an award?

Infoway will contact potential recipients by phone after judging is completed by October 7, 2016. Since travel is involved and reservations are required, potential recipients will have until October 13, 2016 to confirm they are able to receive the award and attend the events occurring November 15-17.

I’m having a problem.

If you are having issues with the site, your entry, or if you have any questions not answered in the FAQ, contact innovation@infoway-inforoute.ca.