LEADing Practices Challenge – Frequently Asked Questions

What is a LEADing Practice?

A LEADing Practice exemplifies the ability of digital health technology to improve the patient experience, and represents these best practice characteristics in clinical practice: Learning from others; Exemplifying benefits; Accelerating adoption; and Delivering results.

What is a consumer digital health solution?

Consumer digital health technologies include solutions or applications that enable Canadians to collect, retrieve, manage, use and share their personal health information and other health-related data with health care providers. These technologies enhance the collaboration between patients and health care providers by seamlessly connecting the patient and the care team, regardless of distance, location or time.

What are examples of consumer digital health solutions?

Examples of consumer digital health solutions include, but are not limited to:
• Telehomecare – the delivery of health services outside of conventional care settings by connecting the patient and health care providers with technology;
• Patient portals and e-view solutions – allow Canadians to receive, view and manage their personal health information (such as diagnostic imaging reports and lab test results) on their computer or mobile device;
• e-Visits – secure, two-way digital communication between health care providers and their patients that can include emails, text messaging and video conferencing.
• e-Booking – allow patients to self-schedule appointments with clinicians online;
• e-Request for prescription refills or renewals – give patients the ability to request a medication renewal or refill online or through a mobile device.

What is the LEADing Practice Initiative?

For three years, the LEADing Practices Initiative has been seeking out exemplary clinical practices to profile their adoption and use of digital health technology in patient care. This year, the LEADing Practices Initiative has partnered with the ImagineNation Challenges to focus on consumer digital health technology.

How do I enter?

a) Team leaders register their team.
b) Teams must submit their entry through the challenge website before the deadline at 3:00 pm ET on December 15, 2016.
c) Teams may submit multiple initiatives to the challenge, as long as each initiative is unique and is entered through a separate registration process.
See the How to Participate page for details on submission requirements.

When can I join the LEADing Practice Challenge?

The LEADing Practice Challenge officially opens on November 8, 2016 at 2 pm ET. The submission deadline is December 15, 2016 at 3 pm ET.

Is a video or a PowerPoint preferred?

Teams can submit their LEADing Practice Challenge entry as a PowerPoint presentation or a video with an accompanying written transcript. Both formats are welcome for submissions, and there is no advantage to submitting one over the other.

I’m a health care organization outside of Canada, can I join?

The lead organization must be an organization that delivers care by regulated health professionals in Canada. However, organizations that do not meet the criteria for a lead organization may participate on a team as a team member.

If my organization has received investment money from Infoway, may it participate in the Challenge?

Receiving investment from Infoway does not affect eligibility to participate in the challenge.

I received a LEADing Practice award in the past, can my organization participate?

Yes, if your organization received a LEADing Practice award through the National LEADing Practice Initiative, you are eligible to participate and receive an award in this Challenge. However, your entry should reflect activities not previously entered in a LEADing Practice Initiative, as activities that previously received an award will not be considered.

My organization is already using a consumer digital health technology. Can I still enter?

Yes. This Challenge is designed to recognize clinical practices that are embracing consumer digital health technologies that help to improve the patient experience, whether you are a new user or have been using the technology for some time.

I have more questions.

If you are having issues with the site, your entry, or if you have any questions not answered in the FAQ, contact innovation@infoway-inforoute.ca.