Arlene S


Toronto, ON – Prior to my role as Telemedicine Project Coordinator I knew little about Ontario Telemedicine Network (OTN), what it offered and what telemedicine encompassed. As a kinesiologist much of my work was direct care or phone contact with patients.  Videoconferencing was for staff education and provided by the technical support team.  Now, two years later, what a profound influence digital health has had on my career.  In my new role as Project Manager, I am also a telemedicine coordinator, with a working knowledge of the various services OTN offers.  I assist in the development and provision of accessible clinical care for individuals living in underserviced and remote communities in Ontario via OTN videoconferencing.  I am a collaborator on the planning, delivery and evaluation of an interprofessional education series delivered via videoconferencing, webcast live and also archived.  I also have supported staff members to gain competencies in using the telemedicine equipment and scheduling clinical and non-clinical events.  This experience has enlightened me to different ways of knowing and doing that support providing “the right care, at the right time, in the right place” and a new vocabulary. Digital health is only going to grow. It is necessary for experienced healthcare providers to hone our digital health skills to be current and forward moving. With kinesiology now a regulated health profession, I see digital health and the associated skills as an emerging competency that will allow me to take my career into realms that I never envisioned when I began working in healthcare.