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WINTER 2013 OVERALL AWARD
Think e-solutions diminish personal interaction? Think again, says Click4Time team leader Lance Shaller. His team’s e-scheduling application, which is being implemented by health care professionals such as registered massage therapists, chiropractors, naturopaths and their office staff, allows clients to book, change and cancel their appointments online. This means staff has more face-time with patients, and less time answering the telephone and juggling appointments. The solution also lets clients leave testimonials, print invoices and receipts and share information using social media tools.
So what distinguishes this team from other e-scheduling innovators? Lance explains using an analogy we can all understand – shopping! “Instead of being told where to go in a store, we will walk you to where you need to go and then further assist you when necessary.”
Solution: Click4Time Online Appointment Scheduling
Developer: Click4Time Software Inc.