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The CognisantMD team’s purpose is to offer better, safer, and more efficient patient care. To do this, they strive to understand the needs of both patients and physicians and believe digital health tools can provide assistance. CognisantMD uses e-Requests for Services to quickly and conveniently refer patients to regional health service providers.

At their practice, CognisantMD uses a free, online specialist directory and eReferral solution. Since there is no paper or telephone transmission, the referral is sent instantly and reliably. The referring physician can receive automated notifications when an eReferral status is accepted, booked, commented on, declined, or cancelled. Ultimately, the solution improves communication between health care providers and also the reliability, timeliness, and quality of doctor-patient communication resulting in better patient care.