Ontario Shores Centre for Mental Health Sciences (Ontario Shores), located in Whitby, Ontario, provides specialized assessment and treatment services to those living with complex and serious mental illness. With an aim to promote active engagement and partnership between patients and health care providers, Ontario Shores provides the option for e-Requests for Prescription Renewal or Refill.
The team at Ontario Shores uses a secure patient portal that allows patients to request a renewal or refill of a prescription online. This service enables timely and convenient access to health information for both the patient and the heath care provider by minimizing the need for in-person visits, efficiently provides more access care or services, and gives the patient more time and freedom.
Providing e-Requests for Prescription Renewal or Refill is a creative and innovative approach to supporting the advancement of mental health care and allows them to be accountable to their patients, their families, staff, stakeholders and the communities they serve.