As a pediatrician, Dr. Raphael Sharon knows anything that can save time and make life easier will be greatly appreciated by parents. That’s one reason why he recently implemented an e-scheduling service for his practice in Edmonton, Alberta. With this tool, parents are able to book appointments online 24 hours a day, seven days a week without having to pick up the phone.
Dr. Sharon believes that e-scheduling provides a great service not only for the patients and health care professionals who use it, but also for the health system as a whole. For example, parents have told Dr. Sharon that if their child starts vomiting or has a fever in the middle of the night, having the ability to immediately see if an appointment is available first thing in the morning has meant avoiding a late-night trip to the emergency room.