SPRING 2012 TRAILBLAZER AWARD
Whether it’s working in the library or lab to complete a term paper, juggling classes with a part time job or even competing in a sporting event on behalf of the university, students are busy people – and their schedules are anything but regular. That’s just one reason why the University of British Columbia Student Health Services has put in place an e-scheduling solution that allows patients to schedule appointments using their smartphone or computer, any time they choose. Students can select a particular doctor or use search options to narrow down the doctor choices (such as choosing a male or female doctor). They receive automatic email confirmations, which serve as helpful reminders of appointments.
But the convenience and flexibility of the solution isn’t the only upside of the e-Scheduler – by reducing the amount of phone traffic the clerical staff has to manage every day, they now have more time to interact with patients in a way that has direct impact on their experience.
Solution: JonokeMed Version 5.1.2
Developer: Jonoke Software Development Inc.