Uptown Health Centre e-Scheduling


Having adopted an electronic medical record (EMR) platform about eight years ago, the tech-savvy team at Uptown Family Health in Richmond Hill, Ontario applies technology to their operations whenever possible because it allows them to deliver a higher level of patient satisfaction.

The patient portal offers patients secure online access to their health information and allows them to schedule their own appointments, view their medical history and lab results, receive eAlerts and electronic appointment reminders and request prescription refills, 24 hours a day, 7 days a week.

For this team, seeing is believing. They decided to enter the challenge for one simple reason, says team lead Dr. Anu Kaushal. “Our physicians, staff and patients have benefited from the innovations our team has integrated in our practice.”

Solution: Mypatientaccess-NOD Version 8.3.6
Developer: Nightingale Informatix